Artículos

Mellinas, J. P., Martin-Fuentes, E., & Ferrer-Rosell, B. (2024). Why some call the “worst” what most consider the “best”?: An analysis of tourist complaints at the wonders of the world. Journal of Hospitality and Tourism Insights, 7(4), 2014-2032. https://doi.org/10.1108/JHTI-03-2023-0150

Marti-Ochoa, J., Martin-Fuentes, E., & Ferrer-Rosell, B. (2024). The Voice of the Guests: Analysing Airbnb Reviews as a Representative Source for Tourism Studies. El Profesional de la Información, 33(2), e330202. https://doi.org/10.3145/epi.2024.0202

Mellinas, J. P., Bulchand-Gidumal, J., & Alarcón-del-Amo, M. D. C. (2024). Is tourist accommodation homogeneous? An analysis of the adults-only category through a three-step approach. Consumer Behavior in Tourism and Hospitality, 19(2), 284-296. https://doi.org/10.1108/CBTH-06-2023-0084

Medina-Hernandez, V. C., Marine-Roig, E., & Ferrer-Rosell, B. (2024). Attributes influencing guests’ experiences: a comparison of nonprofit and for-profit peer-to-peer accommodation platforms. Information Technology & Tourism, 26, 255–291. https://doi.org/10.1007/s40558-024-00289-w

Mellinas, J.P., & Martin-Fuentes, E. (2024). The Complex World of Online Reviews: Criteria for Establishing a Global Index for Accommodation. In: Berezina, K., Nixon, L., Tuomi, A. (eds) Information and Communication Technologies in Tourism 2024. ENTER 2024. Springer Proceedings in Business and Economics. Springer, Cham. https://doi.org/10.1007/978-3-031-58839-6_44

Martin-Fuentes, E., Mellinas, J. P. & Mateu, C. (2024). Understanding Booking.com's Drop in the Context of Online Hotel Reviews. Tourism and Hospitality Research, 0(0). https://doi.org/10.1177/14673584241283901

Martínez-Sala, A. M., Huertas, A., Ferrer-Rosell, B., & Marine-Roig, E. (2024). Impact of crisis and resilience communication on destination image and tourists behaviour. Profesional de la Información, 33(2), e330203. https://doi.org/10.3145/epi.2024.0203

Mellinas, J.P., & Sicilia, M. (2024), Comparing Google reviews and TripAdvisor to help researchers select the more appropriate information source. Consumer Behavior in Tourism and Hospitality, 19(4), 646-655. https://doi.org/10.1108/CBTH-01-2024-0039

Marti-Ochoa, J., Martin-Fuentes, E., & Ferrer-Rosell, B. (2025). Airbnb on TikTok: brand perception through user engagement and sentiment trends. Social Science Computer Review, 43(2), 318-340. https://doi.org/10.1177/08944393241260242

Mellinas, J.P., & Leoni, V. (2025). Beyond words: unveiling the implications of blank reviews in online rating systems. Information Technology & Tourism, 27(1), 263-284. https://doi.org/10.1007/s40558-024-00300-4

Marti-Ochoa, J., Martin-Fuentes, E., & Ferrer-Rosell, B.(2025). AI-Driven Virtual Travel Influencers and Ethical Consumerism: Analysing Engagement with Sena Zaro's Instagram Content. Young Consumers, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/YC-08-2024-2204

Marti-Ochoa, J., Ferrer-Rosell, B., & Martin-Fuentes, E. (2025). A compositional analysis of emotions in Airbnb reviews: online and face-to-face experiences. Tourism Recreation Research, 1–15. https://doi.org/10.1080/02508281.2025.2489439